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Returns and Refunds

How do I process a return & refund for my item?

We want to make shopping from home safe & fun. No customer should worry about receiving a product and not getting their moneys worth. If an item you've ordered for us does not satisfy your requirements based on valid reasoning - you'll be able to ret

The item I received is faulty, how do I process a return and refund?

Firstly, we are extremely sorry that you received a damaged item. All our items go through a thorough quality inspection which is the reason for our 24 - 48 hour processing time. Having an item pass that check and still arrive damage is unacceptable

What is the timeline after returning my item to get a refund?

We will process your return within 2 business days of us receiving the product. If you can include a tracking number for us for the return the package, it will make it easier for us to ensure your return is processed as soon as possible!. Return time

What if I want to return an item but it has passed the refund return period?

We will not be able to process refunds or returns for orders that have already exceeded the 100-day refund period post purchase.